Privacy Policy

Welcome to Equisstride Style Shop (“we”, “our”, or “us”) at www.equestriancloth.com. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and protect information about our customers and website visitors.

1. Information We Collect

We collect information to provide our equestrian apparel services and enhance your shopping experience:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you create an account or make a purchase.
• Payment Information: Credit/debit card details processed securely through our payment processors (we do not store full card numbers).
• Order History: Details of products purchased, sizes, and preferences to serve you better.
• Technical Data: IP address, browser type, device information, and website usage patterns.
• Communication Data: Records of customer service inquiries and newsletter subscriptions.

2. How We Use Your Information

We use your information to provide our premium equestrian clothing services:

• Process orders and deliver our stylish polo shirts, breeches, and riding apparel worldwide
• Provide personalized recommendations based on your browsing and purchase history
• Communicate about orders, special offers (like our limited-time deals on rider tees), and equestrian events
• Improve our website functionality and product offerings
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share data when necessary:

• Service Providers: Shipping carriers, payment processors, and IT support to fulfill orders.
• Business Transfers: If we undergo mergers or acquisitions.
• Legal Compliance: When required by law or to protect our rights.
• Marketing Partners: Only with your explicit consent for third-party promotions.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement industry-standard measures to protect your information:

• SSL encryption for all data transmissions
• Secure payment processing
• Regular security audits
• Limited employee access to personal data

6. Your Rights

You have rights regarding your personal information:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate information.
• Deletion: Request erasure under certain conditions.
• Objection: Opt-out of marketing communications.
• Restriction: Limit how we use your data.
• Portability: Receive your data in a structured format.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand how riders interact with our site.
• Marketing Cookies: Show relevant ads for equestrian apparel (you can opt-out).

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. Significant changes will be notified through our website or email.

10. Contact Us